SUBWAY Restaurant, Franchise, Employment Information.
Keywords: subway, restaurant, restaurants, franchise, franchises, franchising, businesses, small business, seminars, trade shows, deli, lunch, sandwich, sandwiches, salads, submarine, fast food, qsr, quick, service, boss, self employed, entrepeneur
Customer Reviews for Subway Sandwiches & Salads of Southbridge (01550)
Sarah on 6/11/2012 12:00:01 AM
I was very disappointed with my visit to the Southbridge store. I took my two nephews there this afternoon, we were going to purchase 3 small grinders, three waters, two bags of chips and a cookie. While cashing out I asked for two of the advertised Brave bags for the boys. I was not aware we had to order kids sized grinders or I would have but since I was purchasing more than or equal to the cost of a kids meal, I asked the man, whom I was told was the manager/owner, if I could have two bags. We had to conjole/plead with him but finally he said yes. We laughed and I listened to their choices for their bag (one wanted the female character and the other wanted the father character). The young female employee brought us back one bag, so I told her the character choice of my younger nephew, and she looked up at the manager/owner. Now he did say "one" but I thought he was indicating one for each child, while joking back at me about giving me one as well. However when the young female employee went to get the second bag, the manager/owner said no! At first I was confused and when he clarified just one, I purchased the sandwiches as they had been prepared for us but we put back the chips, the water and the dessert. I told him I would not be back. Who does this to children? Especially since I had purchased equivalent amounts or more than the kids meals cost? I will never back on principle alone and I don't recommend anyone else go there if you are seeking good customer service.
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